在 App 内申请
登录 Kimoo，打开“设置 → 账号与登录 → 删除账号”，阅读影响说明并完成安全验证。成功提交后，页面会显示申请时间和预计删除时间。
如果无法登录，请通过帮助与支持页面联系客服。为保护账号，客服可能要求完成合理的身份核对，但不会索取密码、验证码或完整银行卡信息。
Request deletion in the app
Sign in to Kimoo and open Settings → Account & sign-in → Delete account. Review the effects and complete the required security check. The app then shows the request and expected deletion dates.
If you cannot sign in, contact Support. Reasonable identity checks may be required, but support will never ask for your password, verification code or full card details.
7 天撤销期
删除申请提交后设有 7 天撤销期。在此期间重新登录或在账号页面撤销申请，可以继续使用账号。
撤销期内账号可能受到部分功能限制，以避免产生新的收费活动、订单或其他无法在删除前完成的义务。
Seven-day cancellation period
A seven-day cancellation period applies after submission. During this period, sign in or use the account page to cancel the request and continue using the account.
Some features may be limited during the cancellation period to avoid creating new paid activities, orders or obligations that cannot be completed before deletion.
删除后的处理
撤销期结束后，符合条件的账号资料和关联内容会被删除或匿名化。公开页面将不再显示你的个人资料，活动和聊天会根据参与者权益、安全及记录要求进行移除、匿名化或限制访问。
订单、退款、争议、结算、税务、防欺诈、举报和管理员审计等依法或为保护合法权益必须保留的最小记录，可能在必要期限内继续保存。
What happens after deletion
After the cancellation period, eligible account data and associated content are deleted or anonymised. The public profile is removed, while activities and chats are removed, anonymised or access-restricted as needed for participant rights, safety and record obligations.
Minimum records required for payment, refunds, disputes, settlement, tax, fraud prevention, safety reports or administrative audit may be retained for the necessary period.
未完成事项
删除账号不会取消已经产生的付款、退款、争议或法定义务。7 天撤销期内可以登录、查看进度、撤销删除，并处理已有退款或争议，但不能创建新的收费活动、订单或资金义务。
组织者提交删除申请后会立即暂停新的售票和结算；撤销期结束时，未来活动会取消，符合条件的参与者退款继续处理，必要的订单与税务记录会去除非必要个人资料后保留。
Outstanding matters
Account deletion does not cancel existing payments, refunds, disputes or legal obligations. During the seven-day cancellation period you can sign in, view or cancel the request, and manage existing refund or dispute matters, but cannot create new paid activities, orders or financial obligations.
An organiser’s new ticket sales and settlement are paused when deletion is requested. At the end of the cancellation period, future activities are cancelled, eligible refunds continue, and minimum order or tax records are retained with unnecessary personal details removed.